Cuban Computer Repair.
On two occasions I asked my friend Heiler to look at my malfunctioning laptop. The first time he quickly diagnosed a bad memory stick and replaced it with one from his laptop.
The last time things were a bit more complicated. I had a problem with the keyboard that required complete disassembly and cleaning.
Both repairs started with the 12″ red handled kitchen knife and a shot of rum (for me). When I asked him why he did not use the miniature tool set I gave him, Heiler shrugged, said something that I did not understand, and laughed. We all laughed. Cubans love to laugh. I drank more rum.